Assistance Available for Health Care Enrollment

Assistance Available for Health Care Enrollment

Help is available to guide people who lack insurance through the enrollment process of the new health insurance exchanges.

Certified application counselors like Joel Alvelo are answering questions by telephone or making appointments at Lake Wales Medical Center with people who feel they need more help than provided by going online to the federal government website.

Alvelo and others are there through an eligibility services program by LWMC’s owner, Community Health Systems.

“Every person is prepared and can answer your questions,” Alvelo said, noting that the bilingual staff can help people enroll for a marketplace plan or in options such as Medicaid.

Central Florida Health Care, a nonprofit health corporation, has six certified application counselors. In Polk County, they are located at its Winter Haven, Lakeland and Frostproof clinics.

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