Vintex is a HIPAA-compliant company
Privacy
Patient privacy is maintained at all times.
Protected information
Protecting our patients’ information is our top priority.
Disclosure
We do not disclose patients’ health information without written authorization or a verbal agreement.
Safe conversation
We safeguard against being overheard when discussing a patient’s treatment or condition with other healthcare providers (e.g. when reporting to a relief person).
Complaints
Any complaint of privacy breaches by an employee of VQC will be documented as well as the resolution.
Conversation
Caregivers do not discuss the client’s personal health or financial information with any caller; they refer them to the healthcare provider, case manager, or family member.