Privacy policy

Company is committed to protecting your privacy.

This Privacy Policy outlines how SereneCare collects, uses, maintains, and discloses information obtained from users (each, a “User”) of the https://www. serenecare.com/ website. SereneCare provides 24-hour home care for elderly individuals who may require assistance with activities of daily living (ADLs). Our caregivers are highly trained and are committed to confidentiality, client privacy, and professionalism, as indicated by reviews from our clients. SereneCare also provides services such as dementia care, fall risk management, and hospice support.

Personal Identification Information:

We may collect personal identification information from Users in various ways, including when Users visit our site, fill out a form, and engage in other activities, services, features, or resources we make available on our Site. Users may be asked for their name, email address, mailing address, and phone number, as appropriate. Users may also visit our Site anonymously. We will only collect personal identification information from Users who voluntarily submit such information to us. Users can always refuse to provide personally identifiable information, except that it may prevent them from engaging in certain Site-related activities.

Non-Personal Identification Information:

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information.

Web Browser Cookies:

Our Site may use “cookies” to enhance User experience. A User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Serenecare.com may collect and use Users personal information for the following purposes:

  • To run and operate our Site
  • We may need your information to display content on the Site correctly. – To improve customer service
  • Information you provide helps us respond to your customer service requests and support needs more efficiently. – To personalize user experience
  • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. – To improve our Site
  • We may use feedback you provide to improve our products and services. – To run a promotion, contest, survey, or other Site feature
  • To send Users information they agreed to receive about topics we think will be of interest to them. – To send periodic emails
  • We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How We Protect Your Information:

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sharing Your Personal Information:

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Electronic Newsletters:

If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third-Party Websites:

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to This Privacy Policy:

Serenecare.com has the discretion to update this privacy policy at any time. When we do, we will send you an email. We encourage Users to frequently check this page